FayettevilleARRecruiter
the smart solution for Fayetteville jobs

Market Service Specialist (Arkansas)

Company: BOK Financial
Location: Fayetteville
Posted on: May 15, 2019

Job Description:

Req ID:--51324--Areas of Interest:--Consumer Banking--BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states - Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies. .The Market Service Specialist (MSS) is primarily responsible for delivering exceptional client experience to build, expand, and retain long-term client relationships through account servicing and maintenance requests, teller transactions, problem resolution, and other transactional needs. The Market Service Specialist provides financial solutions to existing and prospective clients by assessing their financial needs and offering bank products and services to help clients accomplish their financial goals. The MSS will be assigned to various banking centers within the regional market based on staffing needs.PRINCIPAL DUTIES AND RESPONSIBILITIES1. Client Experience - Growth: Opens a full range of retail products, excluding loan products to new and existing clients by making recommendations during routine banking center service and teller transactions. Educates new and existing clients about bank services that provide additional convenience such as online banking, BillPay, E-Statements, and mobile and ATM deposit capabilities. Identifies other cross-sell opportunities and refers clients and prospects to the BOSC Investment Center, BOk Mortgage, Branch Business Banking, Treasury Services, Trust, Business/Commercial Banking, etc.2. Client Experience - Service: Resolves a variety of simple to complex client problems while ensuring the highest level of client experience and satisfaction. Processes requests for funds transfers, account styling changes, researches account balance discrepancies, assists clients with unauthorized transaction claims and performs account research for clients, often under difficult and/or stressful circumstances. Uses available resources for problem resolution, which may involve analysis of information received from other internal BOKF departments. Must be knowledgeable of and able to navigate through deposit and teller automation applications. Provides clients guidance and navigation through various delivery channels.3. Client Experience - Transaction Efficiency: Provides a variety of teller transactions for clients (i.e., cashes checks, processes checking and savings account withdrawals and balances within standards, etc.) while seeking opportunities to develop client relationships and identify opportunities to help clients meet their financial goals.4. Operational Excellence: Role models and complies with internal control, audit, security, and compliance policies and procedures and laws and regulations.KNOWLEDGE, SKILLS and ABILITIES:

  • Working knowledge of consumer financial products and services
  • Working knowledge of branch banking and/or retail sales operations
  • Ability to communicate effectively and courteously, and to build relationships and gain information from individuals/clients
  • Ability to follow established standards and use judgment to determine when appropriate to escalate
  • Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts
  • Strong PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems
  • Excellent interpersonal skills including oral and written communication skills, sales and client relations skills, both in-person and via telephone
  • Detail oriented, high degree of accuracy
  • Ability to work in a fast-paced environment & under pressure, as needed
  • Highly adaptable and willing to quickly change direction based on direction from leadershipThis level of knowledge is normally acquired through completion of high school degree or equivalent and a minimum of 1-2 years of sales or customer service experience; a college degree is a plus.BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!
    --
    Apply today and take the first step towards your next career opportunity!
    --
    BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.Attention All Third Party Agencies, Headhunters, and Recruiters
    BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.Please contact recruiting_coordinators@bokf.com with any questions.--

Keywords: BOK Financial, Fayetteville , Market Service Specialist (Arkansas), Accounting, Auditing , Fayetteville, Arkansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Tulsa Accounting Tutor Jobs
Description: br Varsity Tutors has students in Tulsa looking for Accounting tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized
Company: Company Confidential
Location: Tulsa
Posted on: 05/24/2019

Payroll Technician-Tax
Description: The Payroll Technician's primary responsibilities include payroll tax balancing and reporting, bank inquiries, research and reconciliation,
Company: O'Reilly Auto Parts
Location: Springfield
Posted on: 05/24/2019

Accounts Payable/Bookkeeper
Description: Ref ID:03020-0010986686Classification:BookkeeperCompensation: 19.79 to 25.00 per hourThere's an exciting opportunity for a professional Accounts Payable/Bookkeeper through Accountemps at a growing Non-Profit (more...)
Company: Accountemps
Location: Fayetteville
Posted on: 05/28/2019


Preset Appointments! Financial Sales! Big Bucks!
Description: We do NOT merely save small business owners money on their merchant credit card processing fees.
Company: Colorado Protection, LLC - zipCCfees
Location: Broken Arrow
Posted on: 05/28/2019

Financial Advisor
Description: Edward Jones br br Financial Advisor Job Description br br Start a brand new career with support and flexibility. We're looking for professionals with a track record of success to join our growing (more...)
Company: Edward Jones
Location: Rogers
Posted on: 05/27/2019

Client Experience Specialist (Ranch Acres)
Description: Req ID:--51325--Areas of Interest:--Consumer Banking--BOK Financial BOKF , Headquartered in Tulsa, Oklahoma, BOK Financial Corporation NASDAQ: BOKF is a top 25 U.S.-based financial services holding (more...)
Company: BOK Financial
Location: Tulsa
Posted on: 05/25/2019

Accounts Payable Clerk
Description: Ref ID:03510-9501964059Classification:Accounts Payable ClerkCompensation: 15.00 to 17.00 per hourAccountemps is seeking an Accounts Payable A/P Clerk to become a part of a well-respected company in (more...)
Company: Accountemps
Location: Tulsa
Posted on: 05/27/2019

Full Charge Bookkeeper
Description: Ref ID: 03020-0010979103Classification: Bookkeeper - F/CCompensation: 42,000.00 to 52,000.00 per yearThere's an immediate need for a Full Charge Bookkeeper to manage full cycle A/P, payroll, bank reconciliations, (more...)
Company: Robert Half Finance & Accounting
Location: Fayetteville
Posted on: 05/27/2019

Inpatient Hospital Coding Compliance Auditor
Description: The Inpatient Hospital Coding Compliance Auditor will provide expert auditing services across various hospitals for Inpatient services. Review documentation and related coding of inpatient services, auditing (more...)
Company: Mommy Jobs Online
Location: Fort Smith
Posted on: 05/28/2019

Merrill Edge Financial Solutions Advisor - Southern Hills Financial Center
Description: Job Description: br br FSA develops new investment and banking business through leads generated from internal partnering. The FSA will identify, profile and meet with clients to analyze and review (more...)
Company: Bank of America
Location: Tulsa
Posted on: 05/24/2019

Log In or Create An Account

Get the latest Arkansas jobs by following @recnetAR on Twitter!

Fayetteville RSS job feeds