Various Office Services Opportunities - Fayetteville, AR

Company: Ricoh Americas Corporation
Location: Fayetteville
Posted on: May 28, 2023

Job Description:

We are very excited to highlight that we have multiple opportunities in Fayetteville, AR for our Office Services side of the business. Below are the list of open positions we currently have available.
Please keep in mind that we are looking to extend start dates for around 7/1/2023 when we launch.
If you have mail, print, copy, customer service, or management experience, please submit your application and as we get closer to our launch a team member will review your application and viable candidates will be scheduled for interviews.
We are currently looking for:

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  Mailroom Clerk
  
  
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  Mail and Print Associate
  
  
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  Mailroom Manager
  
  
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  Print Production Associate
  
  
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  Print Production Technician
  
  
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  Print Production Manager
  
  
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  Customer Service Rep - Floating
  
  
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  Print Production Specialist
  
  
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  Sr Site Manager
  
  
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  Graphic Designer - Print Production
  
  
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  Customer Liaison
  
  
  Come Create at Ricoh
  If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
  Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
  Invest in yourself
  At Ricoh, you can:
  
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    Choose from a broad selection of medical, dental, life, and disability insurance options.
    
    
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    Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
    
    
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    Augment your education with team member tuition assistance programs.
    
    
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    Enjoy paid vacation time and paid holidays annually.
    
    
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    Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
    
    
    POSITION PROFILE
    Example below
    JOB DUTIES AND RESPONSIBILITIES
    
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      An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area
      
      
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      Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices.
      
      
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      Support the Field Implementation Managers with the implementation of new customer accounts and service expansions.
      
      
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      Assists with onboarding new team members and cross training peers
      
      
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      Assists with the development of Site Procedure Guides and sharing best practices throughout geographical area.
      
      
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      Routinely inspects Site Procedures Guide for accuracy and compliance
      
      
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      Knowledgeable of all contracted services within assigned customer accounts
      
      
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      Performs daily visual inspection of site services and Ricoh and customer compliancy to safety.
      
      
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      Provide feedback on site experience via survey tool or any other forms to help improve the customer experience, internal and external.
      
      
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      May require "standing in" for absences or vacations of the onsite resources, that may also include site management.
      
      
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      Provides, executes, and supports all aspects of services, which entails traveling to and from various accounts.
      
      
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      Creates and maintains a customer-focused environment.
      
      
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      Responsible for customer satisfaction by engaging end-user feedback.
      
      
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      Responsible for escalating customer issue to ESM/AOM and support the resolution to completion.
      
      
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      Communicates effectively and responds quickly to customer and end user communication
      
      
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      Collects data and is knowledgeable of the tools and methods used for the completion of the Monthly Operations Review as directed
      
      
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      Performs other duties as assigned
      
      
      QUALIFICATIONS (Education, Experience, and Certifications)
      
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        Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred
        
        
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        Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles
        
        
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        May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy.
        
        
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        Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.
        
        
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        Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements.
        
        
        Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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