Freight Account Manager
Company: Hurricane Express
Location: Elkins
Posted on: May 12, 2022
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Job Description:
Freight Account Manager:
Pay: Aggressive account managers can earn $80,000 to $100,000
annually
Hiring in West Siloam Springs, OK
Job Duties
The employee will be responsible for assisting the Freight
Department in securing and managing all of the necessary freight
for the company. This will include but not be limited to:
* SPECIFIED DUTIES:
* Contracting with new freight customers
* Obtaining direct freight and overseeing the freight until the
freight bill has been paid in full to the company
* Obtaining freight from outside freight brokers as needed and
overseeing the freight until the freight bill has been paid in full
to the company
* Managing any freight-related problems, including but not limited
to OS&Ds, late deliveries, and truck/driver problems
* Be a single point of contact for major customers
* Communicate with customers to capture and convey shipping and
order instructions
* Provide customers with information on service, equipment
availability, and shipment status
* Interact with customers and drivers in a polite and professional
manner
* Maximizing the efficiency of the operation of all trucks (to
include decreasing empty miles and maximizing revenue per mile for
all miles traveled)
* Ensure all loads comply with HOS and DOT regulations
* Make pickup and delivery appointments based on customer orders
and schedules
* Obtain directions to shippers and consignees and enter directions
into dispatch software
* Enter load information and instructions into dispatch
software
* Track drivers and loads and make sure they deliver in a timely
manner
* Monitor shipments and work with dispatch to eliminate (or reduce
to a minimum) fines and late fees due to service failure (missed
pickup and delivery appointments)
* Working with dispatch to plan loads and manage loads until
delivered
* Working with dispatch to pre-plan reloads for all trucks
* Working with dispatch to resolve problems
* Provide management with feedback on customer service-related
issues
* Process invoices as needed
* Other tasks as assigned
* Benefits:
* 401(k)
* Health, dental, and vision insurance
* Paid time off
* Schedule:
* 8-hour shift
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
* Supplemental Pay:
* Bonus pay
* Commission pay
See More
Keywords: Hurricane Express, Fayetteville , Freight Account Manager, Executive , Elkins, Arkansas
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