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Unit Manager (RN) - Neuro Services - Neuro Surgical ICU

Company: Washington Regional
Location: Fayetteville
Posted on: November 19, 2020

Job Description:

Job Posting: Unit Manager (RN) - Neuro Services Employment Type: Full Time Location: Washington Regional Medical Center - Fayetteville, AR Department: Neuro Surgical ICU Shift: Monday - Friday Days FTE: Job Number: JO-2011-40833 Date Posted: 11/4/2020 Categories: Licensed Nurses OverviewThe role of the department manager maintains 24-hour responsibility for all aspect of the department. The manager is responsible for managing, directing and planning clinical functions of delivery of care within the unit (s). The manager supervises all nursing staff including clinical coordinators, RNs, ACNA, and monitor techs while functioning as a member of the management team. Standard work will occur Monday through Friday with expectation of rotation to all shifts and days of the week to maintain relationships and clinical standards.Distinguishing CharacteristicsWork assignment is generally unstructured and employee is responsible for assigning and supervising a variety of functions to achieve the objectives of the section, unit, or project. Duties performed involve weighing and evaluating factors requiring judgment, analytical ability, and problem solving.Contacts are of a non-prescribed nature involving the negotiation and resolution of problems. When exceptional degrees of discretion, judgment, and specialized knowledge are required, the manager must work to carry out the programs and policies of Washington Regional.Competencies, Knowledge, & SkillsTechnical CompetenceUnderstands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise and maintains credibility with others on technical mattersIntegrity/Honesty- Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards to the organization, self, and others; is trustworthyInterpersonal Skills -Shows understanding, courtesy, tact, empathy, concern; develops & maintains relationships; may deal with customers who are difficult, hostile, distressed; relates well to customers from varied backgrounds & situations; is sensitive to individual differences.Team BuildingManages group processes, encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit, and works with others to achieve goalsOral Communication -Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriatelyProblem Solving -Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendationsDecision Making -Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes changeStress Tolerance -Deals calmly and effectively in high stress situationsFlexibility -Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity; appropriately manages up new changes as defined by Washington RegionalCustomer Service -Works with customers to assess needs, provide assistance, resolve problems, satisfy expectations; is committed to providing quality care and services; understands all components of HCAHPS and ensure practice changes to influence a positive outcomeConflict ManagementMinimizes confrontations, disagreements, complaints, and grievances and resolves them in a constructive manner. Works with staff, higher-level managers, peers, administrative staff, internal and external customers, and local stakeholder groups to generate areas of agreement and joint actionJob Requirements:Active, unencumbered RN License, with a BSN required, and MSN preferred.Essential Duties & Responsibilities

  • Responsible for assisting the director with hiring, orienting, evaluating, and supervising the staff.
  • Responsible for all departmental functions in support of the hospital mission, vision and facility goals.
  • Meets with staff, and administrative team on a regular basis to solve problems, improve quality and efficiency of patient care.
  • Evaluates personnel, maintaining financial compliance, record keeping and reporting and assists in achieving quality patient care, national patient safety goals and regulatory requirements.
  • Has oversight of, coordination of care and participates in the professional nursing care of patients within an assigned unit pursuant to the objectives and policies, the nursing process, and established nursing standard.
  • Establishes effective working relationships with all constituencies including patients, patient families, physicians, employees, volunteers, community partners and vendors.
  • Strives to improve and facilitate patient care and satisfaction supported with evidenced based practices.
  • Identifies the cost-effective systems needed to support the business of the department, taking into account business trends, resource availability and changes in customers.
  • Assists in creating and implementing QI objectives in areas of nursing and patient safety
  • Establishes and maintains unit policies and procedures.
  • Act as an advocate in representation of all nursing staff
  • Serves as a resource in clinical situations
  • Expected to resolve problems that arise in the normal course of the work
  • Provides supervision over the assessment, planning, implementation, and evaluation of patient care in the assigned health care setting
  • Receives formal and informal grievances and conducts preliminary discussions for settlement when necessary
  • Issues disciplinary action for employees as necessary
  • Performs full performance level professional nursing work and enhances professional growth and development through participation in educational programs, reviewing current literature, in-service meetings, workshops, and research
  • Ensures that program and services meet accrediting standards for the Joint Commission and other accrediting programs

Keywords: Washington Regional, Fayetteville , Unit Manager (RN) - Neuro Services - Neuro Surgical ICU, Healthcare , Fayetteville, Arkansas

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