Retail Sales Manager
Company: B-Sew Inn
Location: Fayetteville
Posted on: March 21, 2023
|
|
Job Description:
Retail Sales Manager - FeaturedB-Sew InnLocation: Fayetteville,
ARDepartment: Sales Reports to: District Sales Manager Benefits
Include: --- Competitive Wages --- Group Health Insurance --- Life
Insurance --- AD&D Insurance --- Optional Vision & Dental
Insurance --- Vacation Days --- Personal Time Off --- Holiday Pay
--- Pre-Tax Retirement Program --- Team Member Discounts Who We
Are: B-Sew Inn is a family-owned sales organization that has been
serving sewing and creative enthusiasts for over 25 years. Together
with our team, we operate a successful sewing machine and service
business by delivering excellence and inspiration to our guests
(customers). With six retail locations in Oklahoma, Arkansas,
Missouri, and Texas, a Nationwide Education Sales Division based in
Hawaii, an Events Sales Division, and our E-Commerce Divisions, we
continue to experience healthy growth and financial stability. Our
Distribution Center and Administration Offices, based in Oklahoma,
provides sales support and infrastructure to enable our company to
be prepared for future growth and expansion. Summary: The Retail
Sales Manager position is responsible for managing the retail store
while engaging in selling a variety of sewing machines, and related
products, and driving sales through excellent customer service
while upholding B-Sew Inn's core values. This is a full-time
position, 50 hours a week including Saturdays. Essential Duties and
Responsibilities: --- Demonstrates a positive attitude and a
willingness to adhere to BSI's culture, including finding a way to
say "Yes". --- Directly manages multiple team members in the
specified BSI Location. --- Plans, directs, or coordinates the
actual distribution or movement of a product or service to the
guest. --- Coordinate sales distribution by establishing sales
quotas and goals and maintains training programs for retail sales
consultants. --- Analyze sales statistics gathered by the team to
determine sales potential and inventory requirements and monitor
the preferences of guests. --- Prepares work schedules and assigns
team members to specific duties. --- Oversees sales compensation
records. --- Executes pricing policies on merchandise according to
requirements for the profitability of store operations. ---
Coordinates sales promotion activities and prepares or directs team
members preparing merchandise displays. --- Supervises team members
engaged in all store activities, including achieving sales goals,
physical inventory, reconciling all tendering types, keeping
operating records, and preparing end of day paperwork for
Accountant, or performs work of subordinates, as needed. ---
Prepares inventory orders to replenish merchandise on hand. ---
Ensures compliance of team members with established security,
sales, and recordkeeping procedures and practices. --- Answers
guests' complaints or inquiries. --- Locks and secures store. ---
Greets guest on sales floor and determines make, type, and quality
of merchandise desired. --- Displays merchandise, suggests
selections that meet guests' needs, and emphasizes selling points
of article such as quality and utility. --- Demonstrates use and
explains features of sewing machines and related products; answers
guests' questions concerning price and use of merchandise. ---
Processes sales invoices using Point of Sales System. --- Exhibits
sales skills required to achieve personal and store goals;
demonstrate persistence, overcome obstacles; recognize and act on
opportunities to create sales. --- Maintains knowledge of current
sales and promotions, policies regarding payment and exchanges, and
security practices. --- Follows up with guests to assure
satisfaction, respond to inquiries, solicit further sales & solve
or refer problems. --- Maintain records related to sales and
quotes. --- Examines defective item returned by guest to determine
if refund or replacement should be made. --- Uses computer database
to research availability of merchandise. --- Participates in
Physical Inventory. --- Sells service contracts for machines sold.
--- Cleans shelves, counters, tables, and other general retail
cleaning duties. --- Helps maintain the demo-ready environment of
store and sales floor. --- Update job knowledge by participating in
educational opportunities. --- Carries out manager responsibilities
in accordance with the organization's policies and applicable laws,
including but not limited to, interviewing, hiring, and training
team members; planning, assigning, and directing work; appraising
performance; rewarding and disciplining team members; addressing
complaints and resolving problems and other duties as assigned.
Qualifications: --- High School Diploma or GED required. --- 2
years relevant management experience required. Skills and
Requirements: --- Commitment to continually increasing knowledge of
BSI's products to stay current on product offerings. --- Excellent
customer service skills. --- Excellent time management skills and
ability to multi-task and prioritize work. --- Attention to detail
and problem-solving skills. --- Excellent written and verbal
communication skills. --- Strong organizational and planning
skills. --- Ability to deal with problems involving several
concrete variables in standardized situations. --- Ability to
calculate figures and amounts such as discounts, interest,
commissions, and percentages. --- Ability to read and interpret
documents such as safety rules, operating and maintenance
instructions, and procedure manuals. --- Ability to write routine
reports and correspondence. --- Ability to speak effectively before
groups of guests or team members of the organization. ---
Proficiency in MS Office, including email; familiarity with Google
Documents and Google Drive preferred. --- Ability to work in a
team-oriented environment. --- Ability to travel as needed. ---
Ability to work a flexible schedule. Physical Demands and Work
Environment: This position is in a standard retail environment with
desktop business equipment and telephone calls. Noise level is
moderate. While performing the duties of this job, the team member
is regularly required to stand and walk for long periods of time
and must constantly reach with hands, arms, and fingers; climb or
balance and stoop, kneel, crouch, or crawl. Frequent hearing and
talking is required. This role routinely uses standard office
equipment such as computers, and phones; keyboard typing is
required. This position requires the ability to occasionally lift
and carry supplies and shipments up to 50lbs. Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential job functions. PI207143423
Keywords: B-Sew Inn, Fayetteville , Retail Sales Manager, Hospitality & Tourism , Fayetteville, Arkansas
Click
here to apply!
|