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Retail Sales Associate

Company: Cox Communications
Location: Fayetteville
Posted on: January 9, 2019

Job Description:

At Cox, we connect people to the things they love. Now we---d like to connect with you. Cox Communications is looking for--sharp talent--to join our team and be the--voice of our brand. -- As a--Retail Sales Associate, you are--an--ambassador of the Cox brand--and will be the primary point of contact for both new and existing customers.-- Working in a Solutions Store, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience. -- You will be responsible for meeting established sales, retention, and customer experience objectives by ensuring customers are provided with the appropriate product and accessory solutions.-- As a critical member of the sales team, this role requires strong interpersonal skills and a passion for delivering an outstanding customer experience.-- -- You will play a--key role in maximizing sales and profitability by focusing on key business initiatives, store merchandising, marketing execution, inventory management, and loss prevention.-- Other operational duties may include paperwork and completion of sales reports as they relate to store opening and closing. -- This is the perfect career opportunity for sales-driven--individuals with an entrepreneurial spirit.--Unleash your potential with Cox Communications--as a Retail Sales Associate. Keep reading to learn more and apply today! -- At Cox Communications, our employees are our most important resource. To demonstrate the value we place in our employees, we offer:

  • Competitive base salary plus uncapped commission plan
  • Generous benefits to include healthcare day one, paid time off and 401(k) matching
  • Free Internet and other Cox discounted services
  • Career development programs and ongoing training, including tuition assistance
  • Future career growth and promotional opportunities Primary Responsibilities and Essential Functions
  • Ensures individual sales, retention, and customer experience targets are met
  • Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers--- wants and needs using established sales tools and technology
  • Provides best-in-class customer service by consistently practicing sales behaviors.
  • Aids customers in completing purchases using established tools, and resolves issues promptly and professionally; maintains polished and professional presence--and adherence to appearance guidelines.
  • Executes promotions and campaigns designed to increase brand equity and achieve sales objectives
  • Assists with store opening and closing duties, maintaining proper cash handling metrics
  • Participates in inventory cycle counts
  • Ensures sales floor remains well merchandised, clean, and visually appealing at all times
  • Participates in workshops, special events, and product demonstrations to drive customer loyalty
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store
  • May be required to work in other locations in the same geographical area.
  • Provides support for other sales agents as needed to ensure optimal customer service
  • Assists with other duties as requested
    Minimum
  • HS diploma, GED or relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Track record of high individual performance with demonstrated financial result in sales and retention
  • Strong interpersonal and communication skills to effectively sell products using a solutions-based approach
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Computer literacy with an aptitude for learning communication products, services, and accessories
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services Preferred
  • AS/AA or Technical Certification in related discipline desired
  • One or more year of experience preferred in related field (i.e. Sales, Retail Sales, Service Industry, etc)
  • Previous experience with store operational duties
  • Cash handling and previous billing system experience
  • Ability to showcase or drive solution minded resolutions for customer issues.
  • Sales, Retail, Service Industry, and Customer Engaging role where customer decisions are influenced
  • Ability to understand customer service principles and measures

    Keywords: Cox Communications, Fayetteville , Retail Sales Associate, Hospitality & Tourism , Fayetteville, Arkansas

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