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Data Reporting Analyst: Technology Services (Full Time: Monday - Friday) - Technology Services

Company: Washington Regional
Location: Fayetteville
Posted on: April 11, 2021

Job Description:

Job Posting: Data Reporting Analyst: Technology Services (Full Time: Monday - Friday) Employment Type: Full Time Location: Washington Regional Medical Center - Fayetteville, AR Department: Technology Services Shift: Monday - Friday Days FTE: Job Number: JO-2104-42152 Date Posted: 4/6/2021 Categories: General Support Washington RegionalWashington Regional Medical Center is our regions only locally governed, community-owned, not-for-profit healthcare system. Our system includes a 425-bed acute care hospital located in the heart of Fayetteville supported by our clinic system - including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work and give back to each other.Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.Values: To treat others patients and their families, visitors, physicians, and each other as we would want to be treated.SummaryThe role of the Data & Reporting Analyst reports to the Integration & Reporting Manager. This position is responsible for working with Washington Regional Medical System in the development of reports and data extracts to meet Decision Support, regulatory and operational requirements.This position will spend 95% of the time standing or sitting at a computer.Responsibilities

  • Develops reports and data extracts using industry standard tools.
  • Create and maintain documentation for specifications, process and workflows that support data extraction and reporting.
  • Ensure data and reporting processes conform to Washington Regional reporting governance, as well as all applicable regulatory and compliance requirements.
  • Performs data integrity and acceptance testing of reports to ensure the highest level of quality and reliability possible.
  • Contribute to the library of data extracts and reports, and update as business requirements evolve.
  • In coordination with Information Services teams and vendor partners, troubleshoots and resolves defects or issues related to reports.
  • Assist in process and work flow design as needed in support of automation into existing WRMC systems.
  • Adhere to development standards and annual audit of reports in a manner that supports team strategy and development.
  • Participate and support data architecture strategy objectives.
  • Provide On Call support on a rotating schedule Job Requirements
    • Full time availability during scheduled shift
    • Self-motivated and able to work without direct supervision
    • Able to prioritize effectively, meet goals and deadlines
    • Thrive in a fast-paced 24/7 setting
    • Communicate effectively with non-technical customers
    • Interact well within a team environment and support other team members
    • Good documentation habits
    • Possess Strong customer service skills
    • Knowledge of helpdesk support system (ticketing)
    • Sit for extended periods, walk short distances, able to lift 50 lbs.
    • Able to travel to remote locations
    • Scheduled on-call rotation
    • Occasional scheduled work on different shiftQualifications
      • Education: Bachelors degree in Computer Science, Information Systems, Programming or related field. Relevant work experience may be considered.
        • Experience:
          • 2 years of business/clinical experience with data analytics, reporting or related discipline.
          • Proficiency with MS Excel and other Office applications required
          • BI technologies, SQL, SSRS/SSIS and/or other database reporting tools preferred.
          • ETL experience a plus
          • Experience with Information Systems and data flow between Hospital Information Applications and Clinical Information Applications.
          • Exceptional communication and customer service skills, both verbal and written, with the ability to collaborate with various departments and end-users at all levels
          • Knowledge of quality assurance/testing approaches.
          • Knowledge of Waterfall and Agile/Scrum development methodologies
          • Excellent analytical, technical and problem-solving skills
          • Strong ability to work independently and be result oriented
          • Ability to prioritize projects and react to critical deadlines
          • Ability to manage multiple tasks with ease and efficiency

Keywords: Washington Regional, Fayetteville , Data Reporting Analyst: Technology Services (Full Time: Monday - Friday) - Technology Services, IT / Software / Systems , Fayetteville, Arkansas

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