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Program Coordinator - Cancer Support Home - Cancer Support Home

Company: Washington Regional
Location: Fayetteville
Posted on: November 20, 2020

Job Description:

Job Posting: Program Coordinator - Cancer Support Home Employment Type: Full Time Location: Washington Regional Medical Center - Fayetteville, AR Department: Cancer Support Home Shift: Monday - Friday Days FTE: Job Number: JO-2010-40748 Date Posted: 10/27/2020 Categories: General Support Washington RegionalWashington Regional Medical Center is our regions only locally governed, community-owned, not-for-profit healthcare system. Our system includes a 425-bed acute care hospital located in the heart of Fayetteville supported by our clinic system - including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work and give back to each other.
Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.
Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.
Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.
Values: To treat others patients and their families, visitors, physicians, and each other as we would want to be treated.SUMMARY
The role of the Program Coordinator reports to the Director of Outreach Services. This position is responsible for upholding the mission of the Cancer Support Home (CSH) to provide hope and comfort to those learning to live with cancer. This includes coordinating lodging, wig and prosthesis boutique oversight, intern and volunteer training and oversight, assisting in fulfilling grant responsibilities, and participating in community events. This position is also responsible for maintaining accurate client service records and providing regular program reports.
This position will spend 60% of the time sitting and 40% walking, standing. This position will lift up to 25 pounds.RESPONSIBILITIES
Office Administration
Answer phone and provide assistance in boutique when volunteers are unavailable
Keep accurate inventory of items provided to clients (wigs, head coverings, bras, prostheses)
Ensure that home and equipment are in working order and submit maintenance/IT requests as needed
Process expenses related to the operation of the Cancer Support Home
Prepare the monthly services report
Enter client information into the database and assure accuracyVolunteer/Intern Management
Assist in recruiting new interns/volunteers for CSH and special events
Coordinate intern/volunteer coverage of CSH during business hours
Create and maintain work schedules for interns/volunteers
Setup and attend annual volunteer appreciation event
Provide training for interns/volunteers
Manage day to day intern/volunteer jobs and projects and ensure they have meaningful dutiesProgram Coordination
Overnight Lodging
o Communicate with new and returning guests to reserve rooms
o Effectively maintain accurate shared lodging calendar
o Oversee check-in process including setting of guest room cards and a facility tour
o Provide customer service during guests stay to ensure needs are met
o Distribute lodging surveys to each overnight guestWomens Health Team/Navigation
o Assist in the planning, promotion, and execution of free breast health clinics
o Assist in referring clients to Navigators and/or womens health services
o Coordinate with the patient navigators to plan and conduct 1:1 and group education for breast cancer patients.Qualifications
Education: Bachelors Degree in related field required (public health, human services, nursing, or social work)
Experience/Skills:
Experience in interacting with diverse groups of people.
Volunteer management experience preferred.
Experience in a not for profit setting preferred.
Excellent customer service and possess a positive, can-do attitude.
Proficient with Microsoft Office Suite, database and spreadsheet management, email software, and internet browsers.
Excellent ability to take initiative and can motivate and inspire others.
Highly effective conflict resolution skills.
Proven ability to problem solve and make effective decisions.
Must be able to work independently.
Effective verbal and written communication and presentation skills.

Keywords: Washington Regional, Fayetteville , Program Coordinator - Cancer Support Home - Cancer Support Home, Other , Fayetteville, Arkansas

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