ER Admitting Supervisor (Full Time: Monday - Friday) - ER Admitting

Company: Washington Regional
Location: Fayetteville
Posted on: April 11, 2021

Job Description:

Job Posting: ER Admitting Supervisor (Full Time: Monday - Friday) Employment Type: Full Time Location: Washington Regional Medical Center - Fayetteville, AR Department: ER Admitting Shift: Monday - Friday FTE: Job Number: JO-2104-42146 Date Posted: 4/6/2021 Categories: General Support Washington Regional

Washington Regional Medical Center is our regions only locally governed, community-owned, not-for-profit healthcare system. Our system includes a 425-bed acute care hospital located in the heart of Fayetteville supported by our clinic system - including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.

Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.

Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.

Values: To treat others patients and their families, visitors, physicians, and each other as we would want to be treated.

POSITION SUMMARY
Under direct supervision of the Admissions Assistant Director of the respective area, the Admissions Supervisor is responsible for supervision and training of staff. The incumbent is charged with the responsibility of ensuring efficient and accurate admission of patients for services. The supervisor is responsible for the development of training materials and consistent training of staff within the department. He/she is responsible for maintaining a department that functions efficiently and professionally, utilizing good customer service skills. The incumbent is responsible for ensuring that staff performs upfront collection duties accurately and meets established goals. He/she is responsible for ensuring department-wide QA reports maintain an accuracy rate of 95% or higher, reviewing end of day QA reports, assisting with development of policies and procedures and other assigned tasks as needed. This position spends the majority of time sitting (up to 80% of work time), with frequent standing and walking of short distances (up to 20% of work time.) This position has exposure to communicable disease and body fluids

LICENSES/CERTIFICATIONS REQUIRED N/A

SPECIFIC EDUCATIONAL AND SKILL COMPETENCIES REQUIRED
The ability to operate standard office equipment and effectively communicate with customers, as usually demonstrated by some post-secondary coursework and a minimum of five years office experience, with 2 of those years in hospital admitting, is required. Uses Word, Excel and other MS Office tools proficiently, familiar with medical terminology and hospital admitting practices are required. This position requires excellent communication skills and the ability to supervise others, as normally acquired through a progressively more responsible work history.

Keywords: Washington Regional, Fayetteville , ER Admitting Supervisor (Full Time: Monday - Friday) - ER Admitting, Other , Fayetteville, Arkansas