Service Team Associate - Front of House

Company: Steak 'n Shake
Location: Fayetteville
Posted on: November 22, 2021

Job Description:

Steak n Shake was founded in February, 1934 in Normal, Illinois. Gus Belt, Steak n Shakes founder, pioneered the concept of premium burgers and milk shakes.For over 85 years, the companys name has been symbolic of its heritage. The word steak stood for STEAKBURGER. The term shake stood for hand-dipped MILK SHAKES. Gus was determined to serve his customers the finest burgers and shakes in the business. To prove his point that his burgers were exceptionally prime, he would wheel in a barrel of steaks (including round, sirloin, and T-bones) and grind the meat into burgers right in front of the guests. Hence arose the origin of our famous slogan, In Sight It Must Be Right.After 85 years, we are continuing Steak n Shakes tradition of serving the countrys best, freshest, and tastiest burgers and shakes.Steak 'n Shake is hiring immediately for Service Team Members - Front of House to join their team!The Service Team or Front of House has the primary responsibility to administer the 7 steps of Service to every single guest within their assigned job while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, and company policy requirements. Service team is accountable for leading and delivering Steak N Shake standards in the eyes of the guests. The position has the role but not limited to cashier, serving, drive thru operations and hostess. The Service Team must obtain excellent interpersonal skills, able to retain menu item information.----Service Team Member - Front of House Roles and Responsibilities:Part time and/ or Full Time PositionReports to Operational Supervisor/ and or Service TrainerRetain menu item information and changesResponsible for excellent guest experienceMaintains policies and proceduresPassionate about guest serviceMaintains optimal restaurant cleanlinessAbility to learn and be proficient in all positions of the front houseMeets basic math and reading requirementsAbility to lift 20-30Ibs occasionallyEffectively interact with guests and associatesUphold professional relationships with associates and guests while under stressMaintain personal hygiene and cleanlinessJob Summary:1.Daily work assignments assigned but not limited to cashier, drive thru service, serving, hostess2.Actively ensure service, hospitality, accuracy, and speed3.Demonstrate effective decision making and problem solving4.Possess communication skills5.Effectively follow all tasks always assigned by Supervisor to best of abilityWhen working as a server at any location that offers full-service dining, service rate plus tips will apply.Apply now online to be considered!Must be 16yrs of age or older * Able to work assigned schedule * Able to work well with others * Can effectively follow direction * Reliable Transportation

Keywords: Steak 'n Shake, Fayetteville , Service Team Associate - Front of House, Other , Fayetteville, Arkansas