Posted on: November 25, 2022
We are looking for an emotionally intelligent, focused,
communicative team member to help us grow our account strategy
team. This position will be responsible for helping Lofty's growing
list of clients ensure their projects are successful while driving
value for the client and the business. A Lofty Account Strategist
sits at the intersection of Business, Technology, Design, and
The ideal candidate would be elastic and ready to help out anywhere
they were needed on the Account Strategy, Business Operations, or
Marketing Teams. The main functions of this role will be to engage
directly with Lofty's clients to manage the relationship by guiding
the internal development team to the customer's desired outcome
while helping the client identify true business problems they need
resolved with custom software development.
If you like an exciting hybrid-remote workplace with passionate
client-success-focused doers who deliver quality work to help our
clients succeed, then this is the job for you.
Can you work with clients and internal team members?When you become
an Account Strategist at Lofty, you'll be at the helm of a team
full of multi-disciplinary experts. Each team is responsible for
working directly with a Lofty client, understanding their business
goals, and building out a strategic roadmap to help push them
forward. Each account team operates autonomously, meaning that the
roadmap and strategies you and your team propose will drive the
work you do-what you can accomplish is limited only by your
collective ideas and abilities.
Do you have experience helping team members succeed?Your work with
the Account team will encompass managing up and down. Much of your
time will be split between ensuring the development team meets
deadlines as well as helping the client identify and address the
true needs of the business. Lofty is a client services organization
that requires all of us to strive for excellence professionally. We
find the people who are most successful on the team are driven and
focused on successful client outcomes. Part of your job will be
helping instill that culture in clients and team members, and
helping everyone on the team be the best they can be. Lofty runs a
"no brilliant jerks" team, and you get to help us with that.
Are you capable of thriving on a remote hybrid team?While the
majority of our leadership team is located in Northwest Arkansas
our company is fully remote. That means there often won't be anyone
standing over your shoulder watching you work (not that we ever did
that when we did have an office, but you get the point). Some
experience with the rhythm and focus needed for remote work is
desirable for this position, but not required. As much of your time
will be spent interfacing with the leadership team and interns,
this position does require availability from 9-5 central. For this
position there will be travel involved, we have a few conferences
and in-person company-wide meetings that you will need to attend,
but it'll be fun, we promise. In addition to company-wide travel,
our Account Strategists will be required to travel to client
locations, with and without the leadership team, periodically to
maintain client relationships and project velocity. This will vary
depending on the project, but we do not estimate it to be more than
12 times per year.
Bonus PointsExperience with:
- Managing and working with remote teams
- Agency Experience
- Enterprise sales
- C-Suite communication
Lofty is a client services consultancy that creates custom software
applications using emerging technology like AI, Machine Learning,
and Data Science. Our vision is to be leaders in bringing domain
knowledge to life through software, enabling experts to empower
their colleagues to do bigger and better things. We are a growth
company focused on producing world-class functional software for
the advancement of the world through tools that matter. We focus
our areas of practice on Architecture, Engineering, Construction,
Agriculture, Energy, Renewables, and Electric Vehicles. This has
allowed us to build a team of experts who can provide invaluable
support to our portfolio of clients.
Life At Lofty
Remote Team -- Our brilliant team of engineers and operations
support staff is spread across several states. We believe people
get their best work done from where they want to work. That can be
our nice new office in downtown Fayetteville Arkansas, a code shed
in your backyard, or the back of your RV in a national park. If you
can show up for meetings and get your work done, we don't worry
about where you're working from (but we will ask for pics if it's
Client Services -- We talk about this A LOT. We work with amazing
clients in really exciting industries. They're the boss. Our entire
organization is composed around the reality that we must excel at
meeting and exceeding customer expectations. Anyone can build
software, we help our clients and partners build the right
Moderate Travel -- We understand how valuable your time is. We
promise we won't abuse it. There will be a moderate amount of
all-hands, client on-sites, and conferences we attend each year,
and we'll make sure to have them planned well in advance. Plus,
they'll be fun. This job will require periodic travel.
Schedule -- Take your dog for a walk over lunch, get that dental
follow up scheduled, make time for school drop off. We all have
rhythm and pacing to our lives, if you're producing great work,
supporting your teammates, making all meetings and engagements, and
getting your hours in, you won't hear any complaints from us.
Compensation -- Lofty offers competitive compensation and benefits,
including matching retirement, sponsored medical, work from home
stipends, and generous time off.
Work From HomeProduction roles for Product Owners, Software
Engineers, and Product Owners are fully remote anywhere in the US.
Local staff enjoy remote flexibility as well.
Generous PTO3 weeks of fully unplugged PTO is standard for all new
hires. We have unlimited sick leave and flexible schedules, so
Lofty encourages employees to use all of their PTO as real
Flexible SchedulesWe all have rhythm and pacing to our lives, if
you're producing great work, supporting your teammates, making all
meetings and engagements, you won't hear any complaints from
Retirement SavingsLofty offers matching contributions to a company
sponsored SIMPLE IRA plan. We match contributions dollar for dollar
up to 3% of your salary.
Fully Sponsored Health InsuranceWe cover 100% of medical benefits
for our employees as well as significant subsidies for spouses and
WFH StipendOrder that extra monitor and boost your internet speed!
All remote employees enjoy a $150 monthly Work From Home stipend to
outfit their home office.
Fitness ReimbursementLofty reimburses employees for qualifying
fitness programs and memberships
Floating HolidaysChoose two extra holidays per year that fit your
lifestyle or beliefs, in addition to our standard US holiday
Keywords: Lofty, Fayetteville , Account Strategist, Other , Fayetteville, Arkansas
Didn't find what you're looking for? Search again!