Student Accounts Representative
Company: University of Arkansas
Posted on: October 12, 2019
SUMMARY OF JOB DUTIES
The Student Accounts Representative is responsible for providing
administrative support in all areas to include customer service and
receptionist duties. This position will provide responses to
students, parents, and other University offices regarding inquiries
about billing statements, financial aid, student loans and/or other
information requested that is related to UA Connect.
This position will be responsible for:
* BankMobile Preference Inactive reports and following up on
students who have not selected a refund preference
* Checking deposits from RSO fundraisers
* Reviewing emergency loan requests
* Providing data entry and filing support
Regular, reliable, and non-disruptive attendance is an essential
job duty, as is the ability to create and maintain collegial,
harmonious working relationships with others.
MINIMUM QUALIFICATIONS: PLEASE ENSURE THAT ALL RELEVANT APPLICATION
MATERIALS INCLUDE DETAILS ADDRESSING THE MINIMUM QUALIFICATIONS.
APPLICANTS NOT MEETING THE MINIMUM QUALIFICATIONS WILL BE
DISQUALIFIED FROM CONSIDERATION.
* The formal education equivalent of a high school diploma
* At least two years of bookkeeping, basic accounting, billing, or
DOES THIS JOB REQUIRE ANY LICENSE(S)/CERTIFICATION(S)*
IF YES, PLEASE SPECIFY
* At least one year of experience with the University of Arkansas
BASIS system (not just webBASIS)
* Experience with the University of Arkansas student version and
non-student version of UAConnect
* At least one year of customer service experience
KNOWLEDGE, SKILLS AND ABILITIES (KSAS)
* Knowledge basic accounting principles
* Knowledge of filing and recordkeeping procedures
* Knowledge of computers and software application programs
* Knowledge of applicable laws and regulations
* Knowledge of customer service techniques
* Ability to communicate using clear communication skills which
could include but not be limited to the following methods: personal
face-to-face contact, using e-mail or other written correspondence,
and through telephone contact
* Ability to record fiscal information and manipulate data to
generate reports and documents
* Ability to interpret department policies and procedures
PHYSICAL ACTIVITIES ASSOCIATED WITH THIS POSITION
The following physical activities are associated with the position
and will be performed with or without an accommodation. All
individuals are encouraged to apply.
* Repetitive motion
* Manipulate items with fingers, including keyboarding
Employee is required to have close visual acuity to perform an
activity such as: preparing and analyzing data and figures;
transcribing; viewing a computer terminal; extensive reading;
and/or visual inspection at distances close to the eyes.
None. The employee is not substantially exposed to adverse
environmental conditions (such as in typical office or
Monday - Friday 8:00 a.m. - 5:00 p.m.
IS THIS POSITION WEATHER/EVENT ESSENTIAL* IF YES, THE EMPLOYEE IN
THIS POSITION WILL REPORT TO WORK AT THE SCHEDULED TIME WHEN THE
UNIVERSITY IS CLOSED DUE TO INCLEMENT CONDITIONS.
Fayetteville Campus - Arkansas Union 214
PAY GRADE LEVEL
TYPE OF BACKGROUND CHECKS REQUIRED
Criminal felony and misdemeanor and national registered sex
offender check, Financial Credit Check
PRE-EMPLOYMENT SCREENING REQUIREMENTS
The University of Arkansas is committed to providing a safe campus
community. We conduct background checks for applicants being
considered for employment. Background checks include a criminal
background check and a sex offender registry check. For certain
positions, there may also be a financial (credit) background check,
a Motor Vehicle Registry (MVR) check, and/or drug screening.
Required checks are identified in the position listing. A criminal
conviction or arrest pending adjudication or adverse financial
history information alone shall not disqualify an applicant in the
absence of a relationship to the requirements of the position.
Background check information will be used in a confidential,
non-discriminatory manner consistent with state and federal
Posting Detail Information
FUTURE OPEN DATE
OPEN UNTIL FILLED
ANTICIPATED START DATE
ANTICIPATED END DATE (FOR TEMPORARY APPOINTMENTS)
RECRUITMENT CONTACT INFORMATION
University of Arkansas Human Resources
All application materials must be uploaded to the U of A s
employment system at jobs.uark.edu.
Please do not send to listed recruitment contact.
SPECIAL INSTRUCTIONS SUMMARY
222 Administration Building Fayetteville, AR 72701.
The University of Arkansas is an equal opportunity, affirmative
action institution. The university welcomes applications without
regard to race/color, sex, gender, pregnancy, age, national origin,
disability, religion, marital or parental status, protected veteran
or military status, genetic information, sexual orientation, gender
identity or any other characteristic protected under applicable
federal or state law. Persons must have proof of legal authority to
work in the United States on the first day of employment. All
applicant information is subject to public disclosure under the
Arkansas Freedom of Information Act.
Keywords: University of Arkansas, Fayetteville , Student Accounts Representative, Other , Fayetteville, Arkansas
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