Software Support Analyst

Company: University of Arkansas
Location: Fayetteville
Posted on: February 15, 2020

Job Description:

SunIRef:it Software Support Analyst University of Arkansas 441 reviews - Fayetteville, AR University of Arkansas 441 reviews Read what people are saying about working here. Posting Number C1849P Quick Link for Posting Working Title Software Support Analyst Position Number 15045 Department Housing About the University Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations. Ten colleges and schools serve more than 27,600 students with 200+ academic programs. U of A students earn nationally competitive awards at an impressive rate and represent all 50 states and 120 countries. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. Arkansas is a natural wonder of forests, mountains and lakes framed by picturesque rivers and streams. Some of the best outdoor amenities and most spectacular hiking trails are a short drive from campus. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. About the College/Department Department Home Page Job Type Staff Summary of Job Duties The Software Support Analyst is responsible for developing and implementing applications programs/systems, writing maintenance and enhancement programs, and providing technical assistance to staff. This position is governed by state and federal laws and agency/institution policy. Regular, reliable, and non-disruptive attendance is an essential job function of this job, as is the ability to create and maintain collegial, harmonious working relationships with others. Minimum Qualifications: Please ensure that all relevant application materials include details addressing the minimum qualifications. Applicants not meeting the minimum qualifications will be disqualified from consideration. The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field from an accredited institution of higher education At least two years of experience in programming and/or system analysis OR Completion of technical training in software, data processing, or a related field acquired from a vocational, military, or industrial setting At least four years of experience in software support including one year in a leadership capacity Does this job require any license(s)/certification(s)? No If yes, please specify Preferred Qualifications Experience with Microsoft Flows, PowerApps Experience with SQL Database Experience with Mobile App Development Experience with PHP Knowledge, Skills and Abilities (KSAs) Physical activities associated with this position The following physical activities are associated with the position and will be performed with or without an accommodation. All individuals are encouraged to apply. Occasionally Climbing Crawling Crouching Kneeling Lifting Pulling Pushing Frequently Balancing Feeling Stooping Constantly Manipulate items with fingers, including keyboarding Grasping Hearing Reaching Repetitive motion Sitting Standing Talking Walking Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes. Physical Conditions None. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Work Schedule Monday - Friday 8:00 a.m. - 5:00 p.m. Overtime Eligible No Is this position weather/event essential? If yes, the employee in this position will report to work at the scheduled time when the University is closed due to inclement conditions. No Work Location/Building Fayetteville Campus - Housing Administration Building Benefits Eligible Yes Appointment Percent 100 Salary $41,065 Pay Grade Level C121 Type of Background Checks Required National criminal background and registered sex offender check Pre-employment Screening Requirements The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Posting Detail Information Future Open Date Close Date 02/07/2020 Open Until Filled No Anticipated Start Date Anticipated End Date (for temporary appointments) Recruitment Contact Information Brian Bopp All application materials must be uploaded to the U of A's employment system at . Please do not send to listed recruitment contact. Special Instructions Summary Hiring Location 222 Administration Building Fayetteville, AR 72701. EEO Statement The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to race/color, sex, gender, pregnancy, age, national origin, disability, religion, marital or parental status, protected veteran or military status, genetic information, sexual orientation, gender identity or any other characteristic protected under applicable federal or state law. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act. Internal Posting No Work Location Fayetteville, AR University of Arkansas - Just posted report job - original job

Keywords: University of Arkansas, Fayetteville , Software Support Analyst, Professions , Fayetteville, Arkansas