Associate Client Consultant - Remote
Company: Patra Corporation
Location: Fayetteville
Posted on: May 10, 2022
Job Description:
Job DescriptionAbout PatraIf you're good at what you do, work
anywhere. If you're the best at what you do, come work at Patra! We
are leading the way in providing Technology-Enabled Services to the
insurance industry. We have a culture first approach that puts
inclusivity and work/life balance at the forefront. We do this 100%
remotely, always have. About this jobThe Associate Client
Consultant supports and assists the Client Consultants and Senior
Client Consultants in activities associated with servicing clients.
The Associate Client Consultant candidate needs to be effective at
time management and teamwork, possess excellent written and verbal
communication skills, be highly adaptable and able to problem
solve. This a work from home position. Core Duties
- Providing support to Client Consultants: Assist with client and
offshore team calls, updating job aid and workflow documents,
drafting Power Point presentations
- Assisting with Monthly Invoicing: Review, update and analyze
billing reports, assist with delivering invoice and documentation
to clients
- Data Gathering: Generating Reports, requesting offshore team
feedback
- Troubleshooting: Service and IT/login issues/errors
- Other duties: Projects as assigned Minimum Requirements
- Minimal Industry Experience
- License preferred but not required
- Work from home remotely in United States only
- Minimum internet speed of 6 mbps download and 3 mbps upload;
Directly connected to modem; No satellite Knowledge, Skills and
Abilities
- Time Management/Organization: Prioritizing, Planning, Focus
- Teamwork: Collaboration, Active listening, Coordination, Idea
exchange
- Effective Communication Skills: Oral & written, Strong public
speaker, Ability to communicate among multiple levels of an
organization, Clarity, Respect, Friendliness, Listening, Engaging &
outgoing personality
- Adaptability: Flexibility, Self-management, Decision making,
Perform well and stay calm under pressure, Optimism
- Emotional Intelligence: Empathy, Humor, Sensitivity, Patience,
Diplomacy
- Problem Solving & Analytical Skills: Analysis & Resolution,
Observation, Creative Thinking, Ability to anticipate potential
issues or problems, Attention to detail, Critical observation,
Identifying trends, Deductive reasoning, Strong memory
- Leadership: Project Management, Empathy, Listening,
Versatility, Delegation
- Work Ethic: Integrity & Accountability, Professionalism,
Initiative, Self-motivation, Discipline, Commitment
- Microsoft Suite Proficient: Excel – creating and evaluating
spreadsheets and data, creating and using pivot tables, formulas,
formatting, graphs and charts, PowerPoint – collecting,
researching, analyzing data and formatting into a presentation,
Word – creating/updating Workflows and Job Aids, formatting
- Other: Knowledge and experience with various Agency Management
Systems, Outlook, Zoom and Power BI is helpful Work Standards
- Interpersonal Skills:
- Demonstrates the ability to work well with Patra colleagues and
clients and with external organizations
- Promotes Culture of Respect & Safety:
- Demonstrates commitment to personal responsibility and value
for safety and respect
- Communicates concerns
- Uses and promotes safe respectful behaviors based on training
and lessons learned
- Subject to and expected to comply with all applicable Patra
Corp policies and procedures Patra Corporation is an equal
opportunity employer committed to celebrating diversity and
creating a safe and inclusive environment for all employees.
Keywords: Patra Corporation, Fayetteville , Associate Client Consultant - Remote, Professions , Fayetteville, Arkansas
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