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Retail Sales Associate

Company: Cox Communications Inc
Location: Fayetteville
Posted on: February 10, 2019

Job Description:

At Cox, we connect
people to the things they love. Now we d like to connect with you. Cox
Communications is looking for sharp talent to join our team
and be the voice of our brand.

As a Retail
Sales Associate, you are an ambassador of the Cox brand and
will be the primary point of contact for both new and existing customers.
Working in a Solutions Store, you will guide customers through the purchase
decision, installation process and education of Cox product and accessory
offerings while providing an exceptional customer experience.

You will be responsible
for meeting established sales, retention, and customer experience objectives by
ensuring customers are provided with the appropriate product and accessory
solutions. As a critical member of the sales team, this role requires
strong interpersonal skills and a passion for delivering an outstanding
customer experience.

You will play a key
role in maximizing sales and profitability by focusing on key business
initiatives, store merchandising, marketing execution, inventory
management, and loss prevention. Other operational duties may include
paperwork and completion of sales reports as they relate to store opening and

This is the perfect
career opportunity for sales-driven individuals with an entrepreneurial
spirit. Unleash your potential with Cox Communications as a Retail Sales Associate. Keep reading to
learn more and apply today!

At Cox Communications,
our employees are our most important resource. To demonstrate the value we
place in our employees, we offer:

Competitive base salary plus
uncapped commission plan
Generous benefits to include
healthcare day one, paid time off and 401(k) matching
Free Internet and other Cox
discounted services
Career development programs and
ongoing training, including tuition assistance
Future career growth and
promotional opportunities

Primary Responsibilities
and Essential Functions

Ensures individual sales,
retention, and customer experience targets are met
Explains, illustrates,
demonstrates product and accessory capabilities and offers suggestions
based on customers wants and needs using established sales tools and
Provides best-in-class customer
service by consistently practicing sales behaviors.
Aids customers in completing
purchases using established tools, and resolves issues promptly and
professionally; maintains polished and professional presence and
adherence to appearance guidelines.
Executes promotions and
campaigns designed to increase brand equity and achieve sales objectives
Assists with store opening and
closing duties, maintaining proper cash handling metrics
Participates in inventory cycle
Ensures sales floor remains
well merchandised, clean, and visually appealing at all times
Participates in workshops,
special events, and product demonstrations to drive customer loyalty
Continuously expands knowledge
of current Cox products as well as competitor product offerings by
participating in regular training classes inside and outside of the store
May be required to work in
other locations in the same geographical area.
Provides support for other
sales agents as needed to ensure optimal customer service
Assists with other duties as


HS diploma, GED or relevant work experience
Ability to meet established sales, retention, and
customer experience targets
Willingness to work a flexible schedule which includes
weekends, evenings, and holidays
Track record of high individual performance with
demonstrated financial result in sales and retention
Strong interpersonal and communication skills to
effectively sell products using a solutions-based approach
Ability to multi-task and prioritize in a
service-oriented, fast-paced team environment
Computer literacy with an aptitude for learning
communication products, services, and accessories
Ability to lift 25-50 pounds to help manage stock room
Ability to be mobile within the store for long periods
of time to greet customers and demonstrate products and services


AS/AA or Technical Certification in related discipline
One or more year of experience preferred in related
field (i.e. Sales, Retail Sales, Service Industry, etc)
Previous experience with store operational duties
Cash handling and previous billing system experience
Ability to showcase or drive solution minded
resolutions for customer issues.
Sales, Retail, Service Industry, and Customer Engaging
role where customer decisions are influenced
Ability to understand customer service principles and

About Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications Inc, Fayetteville , Retail Sales Associate, Sales , Fayetteville, Arkansas

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